Chapter 8 MEDIA RELATIONS
Communication with the public through the media is a key skill for environmental activists and organizations. Media coverage
represents an opportunity to communicate with supporters, bring environmental issues to the general public’s attention, educate
decision makers, and find allies. In this form of communication, be guided by the watch words "creativity," " integrity," "quality,"
"content," "energy," and "patience." In developing a media presence, keep in mind the following considerations:
- A designated spokesperson on particular issues can help maintain a consistent message and limit the demands of media
communication. Ensure that you select spokespeople on the basis of their knowledge of the issues and quality of judgement, not
simply because they aspire to see themselves in print or be on the radio or television.
- Develop a reputation as a source of reliable and useful information. Hyperbole, exaggeration, and extreme analogies are
off-putting. Quality research, good historical records, and knowledge of the issues boost your credibility.
- Keep current lists of media outlets. Track media coverage and follow up with corrections if needed. Keep track of the strengths
and weaknesses of particular reporters and circulate clippings or electronic files of stories.
- The news media report events. When working on an issue, look for, or create, events that get attention. A press release titled
"Landfill site leachate concerns residents" will go nowhere. A press release titled "Toxic emissions from landfill site, new study
reveals" will get coverage.
- News "hooks" are critically important. An event that you did not initiate (for example, a scheduled speech by a government
minister on some related issue or the publication of a financial report by a company operating a hazardous facility) can provide an
opportunity to release a public statement or new information that might not receive coverage on its own but can become part of
stories on that event.
- An important announcement or event such as environmental charges being laid, an accident, or the release of a major study can
draw attention to a particular subject. Once public and media interest is piqued, a demand for follow-up or related stories often
increases in subsequent days.
- Letters to the editor and opinion page columns are a useful but time-consuming method of presenting and defending ideas.
- Don’t overlook the potential value of smaller media: campus radio stations, community newspapers, and newsletters issued by
groups such as cottager associations and local ratepayer groups.
- There are a range of legitimate approaches to journalism. Some reporters may become personally involved in a compelling issue,
other reporters only want the facts and have no interest in being drawn into an issue. It is reasonable to expect from the media fair,
accurate reporting, but not necessarily allies.
- Columnists and editorialists in the print media can look at news items not only as events but also as issues. The more thoughtful
among them will want to understand the background, context, and significance of the issues. Take this opportunity to explain your
interest and perspective. Only exceptional reporters look at news stories as projects. Freelancers pitching stories to magazines and investigative journalists can take on the research and examination that complex stories often require, but freelancers are generally poorly paid and good investigative journalists are very rare.
- Cultivate friendly media contacts. They will be worth their weight in gold.
- Journalists compete with one another. Playing favourites can undermine your success in the long run. Journalists frequently get
information that is incomplete or that they cannot address immediately. If they come to you for help, ensure that you are upfront
with them.
- Do not initiate off-the-record discussions with journalists. If embargoed information becomes public, it will likely be impossible to
confirm after the fact which aspects of previous discussions were off-the-record and which were for public consumption. Released information can never be recontained.
- If the issue you are working on is leading to a legal action or has become one, members of your group should work closely with
your legal advisers. If you are taking on a highly contentious subject and a litigious opponent, seek legal advice about defamation
law. Learning the basics of defamation law will help you stay out of court. The best defence against potential defamation actions is
to only say things you know to be verifiably true. Strategic Lawsuits Against Public Participation (SLAPP) are a risk.
8.1 Style
There are a wide range of potentially successful press strategies. Greenpeace continues to demonstrate the communication power
of dramatic, direct, physical confrontation. Cycling safety groups and various antiwar groups often use arresting visual metaphors,
ranging from "die-ins" to grim reaper masks. Many groups, including EBI and Sierra Legal Defence Fund, usually rely on more
conventional, serious, facts-oriented communications.
8.2 Press releases
The style and content of any press release or press conference should respond to your audience’s needs. Press releases generally
start with a headline designed to capture the essence of your news item and grab attention. The lead (the first sentence) then
explains the headline. The following paragraphs fill in the who, what, where, when, and why. Include a few quotes from interested
parties, which reporters can use. Journalists may then call to get original quotes or more detailed information. Depending on the
message’s complexity and the intended audience’s background knowledge, successful press releases can be as short as a few
hundred words, or as long as 700 words, but one page is optimal.
Reporters working on more than one story are under quantity and quality pressures from their editors. By providing them with
complete information packages and sharing the knowledge you have gained while investigating your case, you simplify their work.
For example, when announcing the results of laboratory tests on landfill leachate, you should include the contact names and phone
numbers, not only for your group’s spokesperson, but also for a spokesperson for the laboratory, the manager responsible for
operating the landfill site, and the local government environmental inspector.
See Appendix F for an example of a press release.
8.3 Timing
Keep the following tips in mind:
- Assignment editors usually tell daily news reporters what to write about or give their approval of reporters’ ideas. This process
often takes place in the morning to allow the reporters a few hours to research before they script, produce, and edit an electronic
story or write a newspaper article. To get your message out, try to fax or e-mail information on the story (a news release or press
conference announcement) to the target media overnight or early in the morning, so that the story gets picked up and assigned to a
reporter.
- Media outlets are deluged by press releases. It is essential that you follow up all press releases with phone calls to ensure that
your story gets covered.
- You should schedule press conferences no later than early afternoon and make them convenient to get to. On-site press
conferences (e.g., at the gates of a landfill site or where contaminants are entering bodies of water) may be very valuable since
they provide the media a firsthand look at the situation you are trying to raise awareness about. Reporters may better relate to the
issues, want to find out more about them, and then provide the public with a more accurate and gripping story.
- Monday newspapers are usually the thinnest edition of the week because the reporters working on Sunday have little material. If
your news item does not require reporters to obtain comments from people who are only available during normal working hours,
consider releasing your news item on Sunday
.
- Fridays tend to be very busy news days, making it difficult to capture the attention of reporters. On the other hand, for most print
media, audiences are biggest on Saturdays, so getting a story out on Friday can be advantageous.
- Beware of the day before a long weekend. Members of the press are as distracted and anxious to leave work as other workers,
making it difficult to get coverage.
- Radio and television news often follow print coverage. The reverse is much less common, particularly if a story is difficult to
capture in pictures, so in your first media attempt, consider focusing your attention on the print media.
8.4 Media interviews
One of the most important skills to develop in responding to interviewers is the ability to answer questions directly. Qualification
and clarification of answers is often necessary, but if you start the interview in this way, you sound as though you are avoiding the
question, a behaviour journalists universally abhor.
Focus on your case’s goals, not on negativity toward the other side; aside from potential charges of defamation, attacks may turn
people off and diminish your support base.
A particular challenge for an interviewee is a question containing a presupposition that makes the question seemingly
unanswerable. Hostile journalists often adopt such an approach. For example: During an interview concerning sewage pollution, the
reporter asks, "Since there is no perfect way to deal with sewage and many communities discharge waste into this stream, why
should the taxpayers of this town have to pay for the cleanup your group is demanding?" While your first instinct might be to
challenge the question, it is often worthwhile to answer as directly as possible first, and challenge the question second.
In an interview, it is important to determine at the outset what the journalist needs. Some interviews are superficial, others are
substantive. If a journalist has little interest in a story, already thoroughly understands an issue, or is under time pressure, he may
only require a sound bite. Make it crisp and clear. Remember the great stylist William White’s admonishment: "Omit needless
words." If the occasion permits, explain the issue’s context. Serious journalists working on complex stories usually want help
understanding the issues. Be helpful.
Prior to doing any interview, make a list of three points that you want to make. Also, consider what questions you would prefer to
avoid and figure out good answers to them. Don’t say anything that you don’t want to see in print, unless you have an established
relationship with a particular journalist, whom you trust completely.
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